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Losing progress

I was on lvl 471 and then i just lost over 100 lvl. Now i'm back on 364. What to do?

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Hi Steve, sorry for the delay in responding. Are you still having this issue? Are you playing on a mobile device or computer? Please follow the steps here:

https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level

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