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Lost game progress

Ankeithleen
Ankeithleen Posts: 1

Level 1

I was at level 695 but now at level 6. Was synced to old facebook but that was deactivated. The email I used on old facebook is now on my new facebook but candy crush progress was lost.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,542

    Hi there, sorry for the delay in responding.  When you change to another Facebook account your progress doesn't transfer.  What I will do for you is to elevate this to a King Admin who might be able to help you with this issue.  It's wonderful that you were playing through Facebook because your progress was saved!

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hello @Ankeithleen I can see my lovely Superstar has been looking after you :-) 

    I will send you a private message so that I can check these accounts, thanks! 

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