
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Thank you for contacting King Care Dawn. We, unfortunately, can not deal with purchase issues here in the forums, as it requires sensitive information. Here is a link for you to follow, though. It will give you all the information you need and it has a link for contact info for King, also. I hope you get it straightened out and I hope you have a wonderful day!
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1