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I got a new phone & installed FB and then candy crush. However I had 700+ gifts & messages and lost them all. Can this be fixed?
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Hi IL2WV,I have a link here that explains why boosters and lives do not get synced over.If you still have the old device, you can still use them on there https://care.king.com/en/alphabetty-saga/superstar-information-post-why-do-boosters-vanish-from-my-appAnd this official one from Kinghttps://care.king.com/en/blog/article/moving-game-progress-to-a-new-device
Hi IL2WV,
I have a link here that explains why boosters and lives do not get synced over.
If you still have the old device, you can still use them on there
https://care.king.com/en/alphabetty-saga/superstar-information-post-why-do-boosters-vanish-from-my-app
And this official one from King
https://care.king.com/en/blog/article/moving-game-progress-to-a-new-device
Hello IL2WV! Thank you for contacting King Care! Can I ask if you were able to successfully sync your FB account with the game? Let me know and I will get you an answer as soon as I can. I hope you have a great day!
