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Lost Account
David_McTaggart
Posts: 3
Level 1
in Support
Switched phones and lost my old Candy Crush account. Can I get the old one back?
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Best Answer
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Hi there David! Thank you for contacting King Care. Can you try these troubleshooting steps to see if it helps? If not, then reply back and I can see what else can be done or I can send it to the Moderator who may be able to help you get the account back. I hope you have a great day!
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Answers
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Hi there David! Thank you for contacting King Care. Can you try these troubleshooting steps to see if it helps? If not, then reply back and I can see what else can be done or I can send it to the Moderator who may be able to help you get the account back. I hope you have a great day!
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Sorry I hit the solved button by accident. I could not get my account back. I thought I logged in with the Kingdom. Can you ask the moderator to get my account back.
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I can certainly do that for you. Thank you so much for replying back and please be patient as the Mod won't be in the office until Tuesday. No worries, though. I will make sure she sees this. Have a great weekend!
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Hi Laura! Have you sent this info to the Mod? Haven’t received a reply on my account yet. Will it take awhile to get an answer?
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Hi David! I did send it to her. She is really busy on Mondays with all the posts that the SuperStars had found over the weekend that need her attention.
I will doublecheck and make sure it is still up to be seen. Thanks for writing back though! 0
