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Cannot connect to Google play store in game so features are not working and I reinstalled game and lost about 20 levels. I was on level 447 and got kicked back to level 427. Annoyed don't want to lose the progress that I have made.
Hi Mel, I use android and play. Is it giving you an error message at all? Because other than losing progress it shouldn't stop you from being able to use the game. If you were logged in and saving progress on google play then it should still be stored on their server. It is possible that its not been saving progress if its a faulty save and that is why you are having issues.
Try following the link that Elsa gave you and hopefully that should clear it.
Good luck!
Mel, here is more information on Google Play: https://support.google.com/googleplay/answer/7513003?hl=en
Hi Mel, have you been playing through Facebook or the Kingdom because they save your progress? Did you get an error message with Google play? Someone reported an issue not too long ago about an error message. I'll post the link here if you got that error message: https://drfone.wondershare.com/android-issue/error-505.html
Regarding your progress, I can elevate this to a King Admin who will write you here privately but if you haven't been playing through Facebook or the Kingdom she is going to ask you to create an account and that is where she will add your progress back.
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Perché non mi fa più comprare com la carta Postepay?
Hello - Level 10611 is not spawning yellow candies. Please correct this - I’m stuck!
My email has been deleted so how to log in without password
I have a new phone and my games did not transfer. How do I transfer without losing my position?
I changed my phone and downloaded it again. By the way, I have a record of breaking more than 18000 editions, but it keeps going back to 12000 editions. It's so hard to scroll through more than 6000 every time I play.
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…