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Cannot connect to Google play store in game so features are not working and I reinstalled game and lost about 20 levels. I was on level 447 and got kicked back to level 427. Annoyed don't want to lose the progress that I have made.
Hi Mel, I use android and play. Is it giving you an error message at all? Because other than losing progress it shouldn't stop you from being able to use the game. If you were logged in and saving progress on google play then it should still be stored on their server. It is possible that its not been saving progress if its a faulty save and that is why you are having issues.
Try following the link that Elsa gave you and hopefully that should clear it.
Good luck!
Mel, here is more information on Google Play: https://support.google.com/googleplay/answer/7513003?hl=en
Hi Mel, have you been playing through Facebook or the Kingdom because they save your progress? Did you get an error message with Google play? Someone reported an issue not too long ago about an error message. I'll post the link here if you got that error message: https://drfone.wondershare.com/android-issue/error-505.html
Regarding your progress, I can elevate this to a King Admin who will write you here privately but if you haven't been playing through Facebook or the Kingdom she is going to ask you to create an account and that is where she will add your progress back.
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Where on my template can I find the double arrows for more respons. Seems like they've gone missing since I've rebooted my play again. Thx.
Help me
Llevo muchísimos años jugando,desde casi el principio,y gastado dinero,y le dan más premios,oris,regalos a mi marido que lleva menos en todo,no es justo
I got a new phone and signed in with Facebook. Started me back at level 1. No matter what I tried it wouldn't put me back to my proper level which was near 4000. Then trying to sort it from old phone I have now brought old phone back to level 1. Help please
Fiz duas compras, e nao foi creditado no jogo.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…