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Hi again! I can send this right to Cez again and since the crashing issue is solved (yay!) she can look into your account and get your progress back. It has been a pleasure talking with you. Again, thanks for contacting King Care. I will go send this to the Moderator right now for you. Here are the tips for getting lost progress back to try too, if you like. https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level