The game says I won an hour of unlimited lives

Collinsm60

 This is happened to me twice, I get a message that says live one one hour of unlimited lives. They don’t know and once I use my five lives I can’t play anymore. Why does this keep happening? This happened on level 1095 and again on 1099. 

_Elsa_

Hi there, there seems to be a glitch because a couple of fans have already reported this.  This glitch has been elevated to the King team and they are trying to work on a resolution.