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Taylor_Summers
Taylor_Summers Posts: 1

Level 1

I play candy crush on my phone and it wasn’t connected to anything. I was on level 1400 and I accidentally connected to Facebook and am now on 854 and I tried logging out, but I’m still only on 800. Is there anyway to get back to 1400??

Answers

  • _Elsa_
    _Elsa_ Posts: 37,544

    Hi Taylor, sorry for the delay in responding but thank you for writing us here at King Care.  Yes I can help you get your progress back.  I can elevate this to a King Admin who will write you privately here.  But please, please, please once it's back up to your current make sure that you continue to play through Facebook because they save your progress.

  • QueenB
    QueenB Posts: 15,813

    Thank you Elsa :)

    @Taylor It looks like you've already received help from our lovely Customer Care Team and they just replied back to your email today.

    Please check their response and get back to them if you still have any doubts.

    Have a great day!

    /QueenB

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