Lost all games. I was almost to level 3000 and now I'm back to level 1? How can I get back to my ol

Lost all games. I was almost to level 3000 and now I'm back to level 1? How can I get back to my old level. 

Answers

  • Laura_GrosvenorLaura_Grosvenor Posts: 1,575 ✭✭✭✭

    Hello fellow Laura. :D Have you been playing on FB or The Kingdom? If you have then all you might have to do is disconnect (or sign out of) and then reconnect to either one and the progress should be saved and restored. It is really important to use either one of these because if you don't connect to the Kingdom or FB, your progress will not be saved, nor your boosters. Let me know if this troubleshooting tip helps, and if it doesn't I can let the Moderator take it. She can look into your account and see if there is anything that can be done to help you. Thanks for contacting King Care and I hope you have a good day!

  • sharondonaldsonsharondonaldson Posts: 1
    Please can you help me I’m having same issue, done everything suggested and still showing level 1, I’m absolutely demented with it.....HELP
  • Jamal_HajkasemJamal_Hajkasem Posts: 1
    اكتب my level is 2242 i can't تعليقا find my game 
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