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Karen_Shepherd
Posts: 1
Level 1
in Support
I am again being billed for a purchase at 1:22 AM.
I DID NOT MAKE THIS PURCHASE. I WAS ASLEEP with my phone next to me.
I want a refund. I am blocking the ability to purchase with the Play store.
Order#
GPA33222510867524873
0
Answers
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Hello Karen. You will have to go here: Purchase Issues to get this taken care of. We can not do that here in the forum as it will require account information that is very sensitive and private. There are links on the page I've provided for extra help if you need it too. Good luck and I hope all works out for you. I have had a similar experience with my young son purchasing something off the Internet without my knowledge. It took a long time for PayPal and eBay to finally get me that money back, so I empathize with you on this. Have a great day and thanks for contacting King Care.
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