Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I passed level 2099 but the game did not update

I passed level 2099 with a hammer to break the last jelly. I got the purple candies to feed the dragon and the striped candies to move me on to Popsicle Island but it did not advance me and I lost the hammer. I closed CCS. Rebooted my phone and logged off Facebook and logged back on. (In CandyCrush)

Please help

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Laura_Grosvenor

Hello Matthias (the name of one of my favorite YouTubers!) I am so sorry you're having this issue. I will pass this on to the Moderators since it looks like you've already done the troubleshooting tips that I would give you to try. Thank you so much for contacting King Care and I hope you have the best day!

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Laura_Grosvenor

21000 badge
I’ve passed level 21,000 and would like to receive my badge.
Log In Confusion
I use Candy Crush saga on my IOS machine and my Windows PC. Have switched over to a new PC and appear to have lost my account. Looks as if King have issued a new King ID to my email so no progress if I log on with the PC BUT the IOS machine is fine. Email / Password for both is the same!. How do I get Windows to see the…
Last level
Which is the last level?
Candy Royale bug?
Hello. Everyday the last week I have been getting the option to start the Candy Royale but when I hit play it gives me a screen saying "event not available" This has never happened on my other accounts. Is there a way to fix it?
Double arrows
Where on my template can I find the double arrows for more respons. Seems like they've gone missing since I've rebooted my play again. Thx.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…