Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

on my ipad Candy Crush switched the facebook acct to my sisters acct & it won't let me switch back

My sister at one time checked her Facebook account on my IPad. Somehow my Candy Crush Saga game got switched to her Facebook account for logging in. The system will not give me a choice to change Facebook accounts back to my own. HELP. I can still play on my computer, but prefer using my IPad.

Accepted answers

MarkHawk

Hi Reta,

iOS has a tendency to remember the login settings but if you follow below steps you'll be able to change account:

1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)

2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache

4) Turn on the device and download the game again from the App store (please wait with installing the Facebook app)

5) Open Candy Crush Saga and you can now connect it to correct Facebook account.

6) Once you're connected you can proceed by reinstalling the Facebook app.

- Mark

All comments

Reta_Dalessandro

Hi Reta,
iOS has a tendency to remember the login settings but if you follow below steps you'll be able to change account:
1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)
2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache
4) Turn on the device and download the game again from the App store (please wait with installing the Facebook app)
5) Open Candy Crush Saga and you can now connect it to correct Facebook account.
6) Once you're connected you can proceed by reinstalling the Facebook app.
- Mark

This worked, thank you. I did loose my boosters and lives, as you mentioned, however I can now play on my IPad. Thank you again.

MarkHawk

Hi Reta,

iOS has a tendency to remember the login settings but if you follow below steps you'll be able to change account:

1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)

2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache

4) Turn on the device and download the game again from the App store (please wait with installing the Facebook app)

5) Open Candy Crush Saga and you can now connect it to correct Facebook account.

6) Once you're connected you can proceed by reinstalling the Facebook app.

- Mark

Laura_Grosvenor

Hello Reta. I have let the Moderators know about this issue. Hopefully, you will get an answer very soon! I am so sorry about the inconvenience and frustration you're going through and I hope you have a great day!

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Accepted answers

MarkHawk

Hi Reta,

iOS has a tendency to remember the login settings but if you follow below steps you'll be able to change account:

1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)

2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache

4) Turn on the device and download the game again from the App store (please wait with installing the Facebook app)

5) Open Candy Crush Saga and you can now connect it to correct Facebook account.

6) Once you're connected you can proceed by reinstalling the Facebook app.

- Mark

All comments

Laura_Grosvenor

MarkHawk

Hi Reta,

iOS has a tendency to remember the login settings but if you follow below steps you'll be able to change account:

1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)

2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache

4) Turn on the device and download the game again from the App store (please wait with installing the Facebook app)

5) Open Candy Crush Saga and you can now connect it to correct Facebook account.

6) Once you're connected you can proceed by reinstalling the Facebook app.

- Mark

Reta_Dalessandro

Hi Reta,
iOS has a tendency to remember the login settings but if you follow below steps you'll be able to change account:
1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)
2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache
4) Turn on the device and download the game again from the App store (please wait with installing the Facebook app)
5) Open Candy Crush Saga and you can now connect it to correct Facebook account.
6) Once you're connected you can proceed by reinstalling the Facebook app.
- Mark

This worked, thank you. I did loose my boosters and lives, as you mentioned, however I can now play on my IPad. Thank you again.

In Gold Chocolate Box pass 13 level with 3 yellow star
To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
Booster Caramelada campal
por qué si gano booster en la caramelada no aparecen en mi casillero ? Ocurre desde hace unos meses
18363 impossible à passer
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Niveau 20878 et loyauté
Bonjour, le niveau 20878 est infranchissable pour moi , plus aucun bonus disponible, l editeur veut il me faire partir ?
Why i cant claim chocolate box
i cannot collect chocolate box and why there is not any ad to play & its only show’s connection issue

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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