The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
How can I keep items that I buy?
Options
Sooo upset! I lost my items once because I uninstalled then reinstalled. I get that. But last night I finally purchased items, first time as I am getting up there in episodes. This morning items are gone. My tablet went through an update but that shouldn't do it. Uhg!!!! Too expensive to do that again!!
Answers
-
Hi Tberry13, sorry for the delay in responding. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
