Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Meet requirements didnt pass to next level

I'm am on level 257 I got all required candies to past level but it didnt give me credit. I even used a hand to move candies needed around and it took my hand never gave me a check or credit. I passed that level and it didnt move me to the next game.

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Creative_Elsa

Hi Rita, thank you so much for responding back to me and I'm happy that it's now working again. Happy Crushing today!

Rita_James

Hi Elsa, after a few more tries and a couple of restarts to my phone It finally recognized the requirements and allowed me to pass. Not sure why it didnt work but it finally did.

Creative_Elsa

Hi Rita, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? If so, can you please do a print screen and upload it here so that we can see what's going on?

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Accepted answers

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Creative_Elsa

Rita_James

Hi Elsa, after a few more tries and a couple of restarts to my phone It finally recognized the requirements and allowed me to pass. Not sure why it didnt work but it finally did.

Creative_Elsa

Hi Rita, thank you so much for responding back to me and I'm happy that it's now working again. Happy Crushing today!

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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…