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Meet requirements didnt pass to next level
Rita_James
Posts: 2
Level 1
in Support
I'm am on level 257 I got all required candies to past level but it didnt give me credit. I even used a hand to move candies needed around and it took my hand never gave me a check or credit. I passed that level and it didnt move me to the next game.
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Answers
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Hi Rita, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? If so, can you please do a print screen and upload it here so that we can see what's going on?
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Hi Elsa, after a few more tries and a couple of restarts to my phone It finally recognized the requirements and allowed me to pass. Not sure why it didnt work but it finally did.
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Hi Rita, thank you so much for responding back to me and I'm happy that it's now working again. Happy Crushing today!
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