Candy Crush Saga

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i have no sound on candy crush, disappeared 2-3 days ago. why????

Steinar_Klepzig

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Accepted answers

tracyintpa

Same thing happened to me. Still no sound. I have sound elsewhere on FB, just not this game.

All comments

Lady_Choo

Good afternoon everyone!

Good news, the issue is NOT a King issue. Its actually a Google chrome issue.

You can find a fix here, if the first doesn't work, try the second. Unfortunately the second could end up being a temporary fix, but its actually chrome's new way of auto muting videos. Apparently we don't like sound. So you have to click on things to allow them. Unfortunately as chrome do, they assume everyone keeps on top of everything they do. They forget regular users might not be programme developers or game makers. *sighs*

Here is the link with instructions for you

https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games

Oh and one of the google links from their forum too

https://productforums.google.com/forum/#!msg/chrome/fmEe1eAHdMM/kNYoo1tNAgAJ

John_Elroy

Same thing no sound after 1300 plus levels I am ready to delete and stop playing.

Me too! I've tried everything to fix it. All games except King.com have sound.

Art_Siam

Same thing no sound after 1300 plus levels I am ready to delete and stop playing.

tracyintpa

Same thing happened to me. Still no sound. I have sound elsewhere on FB, just not this game.

Accepted answers

tracyintpa

Same thing happened to me. Still no sound. I have sound elsewhere on FB, just not this game.

All comments

tracyintpa

Same thing happened to me. Still no sound. I have sound elsewhere on FB, just not this game.

Art_Siam

Same thing no sound after 1300 plus levels I am ready to delete and stop playing.

John_Elroy

Same thing no sound after 1300 plus levels I am ready to delete and stop playing.

Me too! I've tried everything to fix it. All games except King.com have sound.

Lady_Choo

Good afternoon everyone!

Good news, the issue is NOT a King issue. Its actually a Google chrome issue.

Here is the link with instructions for you

https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games

Oh and one of the google links from their forum too

https://productforums.google.com/forum/#!msg/chrome/fmEe1eAHdMM/kNYoo1tNAgAJ

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Recent Announcements

Levels are not syncing across devices - Edited by CM: Issue FIXED!
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Booster wheel not working - Edited by CM: Under Investigation!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…