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I play Candy Crush Saga on my PC Windows 10. For the last 2 days there is no sound. Volume is up on computer, checked settings on Candy Crush and they are set for sound but nothing (?)
Hi. The first suggestion/link did not work for me as I already had the "allow" feature on. The second one worked!!! Thank you!! :-)
Playing by mobile device and audio is definitely not working during gameplay yet audio for all ads and videos (for free boosters) works fine.
no sound on my ipad
This one works; Type this into your address barchrome://flags/#autoplay-policyOn the highlighted option choose no user gesture is required and restart your browser
This one works;
Type this into your address bar
chrome://flags/#autoplay-policy
On the highlighted option choose no user gesture is required and restart your browser
Good afternoon everyone!Good news, the issue is NOT a King issue. Its actually a Google chrome issue. You can find a fix here, if the first doesn't work, try the second. Unfortunately the second could end up being a temporary fix, but its actually chrome's new way of auto muting videos. Apparently we don't like sound. So you have to click on things to allow them. Unfortunately as chrome do, they assume everyone keeps on top of everything they do. They forget regular users might not be programme developers or game makers. *sighs*Here is the link with instructions for you https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games
Good afternoon everyone!
Good news, the issue is NOT a King issue. Its actually a Google chrome issue.
You can find a fix here, if the first doesn't work, try the second. Unfortunately the second could end up being a temporary fix, but its actually chrome's new way of auto muting videos. Apparently we don't like sound. So you have to click on things to allow them. Unfortunately as chrome do, they assume everyone keeps on top of everything they do. They forget regular users might not be programme developers or game makers. *sighs*
Here is the link with instructions for you
https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games
Thank you ! Thank you!
The second suggestion worked for me also-I have sound! Yeah!!
Thank you Roxanne, that seems to be the popular choice for most. Unfortunately it might only be temporary, so really it needs people to complain about the auto mute function over on the chrome forums. Its a silly change
Having the same no sound issue with Chrome and Windows 10, however, in IE it works fine..
TRY FIRE FOX worked for me just now
I am having the same issue on desktop and on laptop Windows 10 on both.
Having same problem on MacBook Pro, macOS High Sierra 10.13.4, Google Chrome v66.0.3359.139
Won’t even load under Safari.
King is historically slow in reacting to and fixing the problems they create
I'm playing Candy Crush Saga (level 1718) on Facebook using Chrome. The audio for Candy Crush Saga went out completely. All other audio for all other apps is fine. I've checked the music and sound settings. Turned them off and on several times, they are currently on, but no sound from CC Saga.
Have cleared cache and restarted several times.
HP Laptop - Windows 10Google Chrome Browser How can I fix this?
I've had no sound for almost a week now i use google chrome, and window 10. all other games i play have sound. THe games that are run by King are the only ones that are not playing any sound even with the sound switched on. Sort it out please is is not a facebook or a chrome issue it is a king games issue only.
I don't know if this is a coincidence or not but I opened a new tab in chrome and started to listen to a show on Sound Cloud.....went back to my candy crush tab and all of a sudden I had sound!!
Not working on my chrome either.
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Im having the same issue and it's annoying.
Same here but I'm using Windows 7. No sound on Candy Crush, Soda or Jelly. Works fine in Firefox but I want to use Chrome.
Yeah. Im using Google chrome. Windows 10. The only one I could get it to work is to use the stand alone Facebook Gameroon app on my computer.
Having the same issue last 2 days. Using a desktop pc Windows 10 Chrome browser. My wife is having the same issue on her computer.
Huh, today sound worked for about 2 games and then couple hours later no sound again!!
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
