No Sound on Candy Crush Saga

Buddy_L._Jackson

King is historically slow in reacting to and fixing the problems they create

AncientRider47_

Having same problem on MacBook Pro, macOS High Sierra 10.13.4, Google Chrome v66.0.3359.139

Won’t even load under Safari.

Phebe

I am having the same issue on desktop and on laptop Windows 10 on both.

freewilly499

TRY FIRE FOX  worked for me just now

Alicia5957

Having the same no sound issue with Chrome and Windows 10, however, in IE it works fine..

Lady_Choo

Good afternoon everyone!

Good news, the issue is NOT a King issue. Its actually a Google chrome issue. 

You can find a fix here, if the first doesn't work, try the second. Unfortunately the second could end up being a temporary fix, but its actually chrome's new way of auto muting videos. Apparently we don't like sound. So you have to click on things to allow them. Unfortunately as chrome do, they assume everyone keeps on top of everything they do. They forget regular users might not be programme developers or game makers. *sighs*

Here is the link with instructions for you

https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games

Roxanne-9

This one works; 

Type this into your address bar

chrome://flags/#autoplay-policy

On the highlighted option choose no user gesture is required and restart your browser

Lady_Choo

Thank you Roxanne, that seems to be the popular choice for most. Unfortunately it might only be temporary, so really it needs people to complain about the auto mute function over on the chrome forums. Its a silly change

Gia

Hi.  The first suggestion/link did not work for me as I already had the "allow" feature on.   The second one worked!!!   Thank you!!   :-) 

cmfungames

Thank you !  Thank you!

The second suggestion worked for me also-I have sound! Yeah!!