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For 2 days Candy Crush Saga won't load on my computer - it freezes

Sherri_Howell
Sherri_Howell Posts: 2 Newbie
in Support

It loads till 68% then freezes. How can I reload the game without losing all of my boosters?

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Answers

  • _Elsa_
    _Elsa_ Posts: 36,987 Sweet Legend

    HI Sherri, sorry for the delay in responding.  A glitch on not being able to connect to the game has been elevated to the studio and they are trying to resolve this now.  So hang in there and hopefully it can be resolved soon.  Can you play the game anywhere else?  Or have you tried their other 3 match games - Candy Crush Soda Saga and Candy Crush Jelly Saga?  Play those until the connection issue is resolved.

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