Levels locked in Candy Crush due to an updated Browser issue

Darpaul87

All of a sudden on my PC, the game is locked on level 2825 and it says my browser needs to be updated. I have allof the recommendations to run the HTML5 and it looks like this recommendation is old anyway. What is going on? I have no issues on my IPAD. Please check into this.

Thank you

Creative_Elsa

Hi there,sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  It sounds like your game went back to the old version which ended on 28225.  Here is some information to get you back on track: 

https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back

Creative_Elsa

Hi there,sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  It sounds like your game went back to the old version which ended on 28225.  Here is some information to get you back on track: 

https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back