when will the "no sound" on any of the games be fixed ?

Jeanette-7

when will the "no sound" on any of the games be fixed ? 

QueenMia

Hi Jeanette,

There were few updates made on Google Chrome that should now be resolved. If it still does not work for you, here are some tips on how to fix it > https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games

I love the sound in our games and think it makes the whole experience nicer, so I understand and I'm very sorry for the inconvenience caused. I hope it is now working fine and that you can enjoy the melodies again :-)

Have a Pet-acular day!

-- Mia, Team King Care

Jeanette-7

I followed the instructions in the email and the following is what worked for me to get the sound back on my game in chrome-  chrome://flags/#autoplay-policy    On the highlighted option choose no user gesture is required and restart your browser.  

QueenMia

I'm very happy to hear you've managed to fix it, Jeanette :-) Which games have you enjoyed playing today then?