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Marielsantes
Marielsantes Posts: 3 Newbie
in Support

I had reached level 1003 and I had to change phone so I logged in with Facebook and all the progress was gone. Please help! It's the only game I play!

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello Marielsantes-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks 

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