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Level 3
After the ad plays, the screen goes blank. It doesn't return to the game, but the Candy Crush app remains open. Exiting the game and returning to it doesn't help - just goes back to the post-ad blank screen. The only way to get back to the game is to restart my phone. It doesn't happen after all ads, just some. Please fix. Thank you!
Hi leahjane10, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help?