Why does the treat calendar only give me day 1 every day and every time I open the game?

Florita

Every time I open Candy Crush the treat calendar give me day 1's prize. It does it daily and each time I open the game. It never moves on. 

_Elsa_

Hi Florita, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  You can read more about it here:  https://care.king.com/en/candy-crush-saga/is-your-daily-treat-calendar-stuck-in-candy-crush-saga

Florita

Hi Florita, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  You can read more about it here:  https://care.king.com/en/candy-crush-saga/is-your-daily-treat-calendar-stuck-in-candy-crush-saga

Your answer solved my question but not my problem. The daily treat calendar works ok on my mobile but not on Macbook. Your answer implies that there isn't a solution. Surely - there must be. I have basically given up playing. I am on level 1579 - so not a newbie. But totally fed up with having day 1 gift every time I play. It's completely spoiling the game. If it works on mobiles then it should work on computers too. If you find a solution I will come back.

Florita

Hi Florita, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  You can read more about it here:  https://care.king.com/en/candy-crush-saga/is-your-daily-treat-calendar-stuck-in-candy-crush-saga

I have had absolutely no feedback from you and absolutely no solution to the problem. I am very disappointed that you appear to not care whether your players are happy or not. I stopped playing this game months ago now - since you failed to respond or provide a solution. It's a shame - because its a good game.