Recovering gold bars after changing iphone

Lynn_Wong_黄丽燕

Hi, I have just changed my iphone and have previously bought some gold bars which I am sure I have not used all the 60 I bought. I have logged in the game with my FB account so the levels are sync but the gold bars are not available anymore? What do I have to do to recover them? thanks!

Creative_Elsa

Hi there, sorry for the delay in responding. 

As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1