Bug on level 3343

Andy_Loh

I started using boosters when I was left with the last move. But upon using my third hand swap the game says I was out of moves. How could that even be possible??!!! I would have cleared the last 2 red candies with that last move!!! This has already happened twice!! 

_Elsa_

Hi Andy, have you tried the level again after you wrote us here?  Please let us know if you were able to clear it.  I haven't heard of any glitches on that level yet.  Yours is the first.

_Elsa_

Hi Andy, have you tried the level again after you wrote us here?  Please let us know if you were able to clear it.  I haven't heard of any glitches on that level yet.  Yours is the first.

Andy_Loh

Hi Andy, have you tried the level again after you wrote us here?  Please let us know if you were able to clear it.  I haven't heard of any glitches on that level yet.  Yours is the first.

Hi Elsa, thanks for responding. Yes I have cleared the level but only used two hand swaps on my successful attempt.

Pookins

This level is taking extra lives from me. It will skip intermittently and I have screen recorded for proof. Instead of 13 moves, it leaves me with 7-10. 

Jelly_Jenny

Hi @Pookins

When you're entering the level can you check if you have 3 separate game modes to choose from? If you do and you select the diagonal moves, please be aware that you will use 2 moves if you use the diagonal move.

This is a special move so it's more valuable than regular moves If you rather not use diagonal moves, you can choose another game mode.