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My progress got lost

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Zafer_İlker_Parl
Zafer_İlker_Parl Posts: 1 Newbie
in Support

I was on level 2650 and my progress got lost while I was trying to connect to my Facebook account. It got back to level 1.

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hello Zafer-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks 

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