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I just change a new phone and i found out all my boosters, lollipop, lives..... are gone....
some of them are from my purchased...
can you please help me to settle this...thanks
regards,
YP
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Hey Yp!The boosters are stored locally and therefore, what's available on one device is not on another. This is unfortunately due to server capacity.I'll send you a private message to explain you what we can do ;-)Looking forward to your reply there, until then, have a Fun-tastic day!In the meantime, if you have a bit of time, don't be shy and say hi to the Community! There's also a survey so you can let us know what you think about King Care and help us getting even better :-) Please visit: https://care.king.com/en/alphabetty-saga/nice-to-meet-you-welcome-to-the-community - Mia
Hey Yp!
The boosters are stored locally and therefore, what's available on one device is not on another. This is unfortunately due to server capacity.
I'll send you a private message to explain you what we can do ;-)
Looking forward to your reply there, until then, have a Fun-tastic day!
In the meantime, if you have a bit of time, don't be shy and say hi to the Community! There's also a survey so you can let us know what you think about King Care and help us getting even better :-) Please visit: https://care.king.com/en/alphabetty-saga/nice-to-meet-you-welcome-to-the-community
- Mia
