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Lost my levels
Ben_Angeloni
Posts: 1
Level 1
in Support
I have lost all my progress and back to no.1 please help
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Answers
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Hi Ben,
Were you saving your progress by logging in with a king or Facebook account? If so your progress is saved on our server and you can get it back by logging into the account you were logged in with before.
Please try the following steps in order to connect to your FB profile:
1) Start the game and disconnect from Facebook
2) Reboot the iPhone and start the game
3) Click on the blue button and you should now be able to enter your email and password to correct FB profile.
If the problem persists then please log out of any open sessions on Facebook: https://www.facebook.com/settings?tab=security§ion=devices&view
Locate the game on the 'Recognized Devices' list and close the session.
After the sessions are closed you should now be able to start the game and enter your username and password for the correct Facebook profile.
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