Lost my progress after facebook sync.

Marija-3

I was over level 1850 when I synced my progress with facebook account. Now when i enter the game I am stuck at level 1341 and when i go to my profile it say I am at level 872. 

_Elsa_

Hi Marija, sorry to hear that your progress didn't sync.  Have you been playing through Facebook the entire time?  Can you please get your user ID # for me.  You can read how to access it here:  https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it

Once I hear back from you regarding Facebook and your user ID #, then I can elevate this to a King Admin who will write you here privately.

Marija-3

Hi Marija, sorry to hear that your progress didn't sync.  Have you been playing through Facebook the entire time?  Can you please get your user ID # for me.  You can read how to access it here:  https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it

Once I hear back from you regarding Facebook and your user ID #, then I can elevate this to a King Admin who will write you here privately.

Hello, I played only through app. My ID is #1014326232