so I am guessing this is not the place to get help....????

Jenifer_Talbott

I have been asking for help for over a week...I use Facebook, Firefox and I am on level 1665...my graphics have crashed and I cannot see things LIKE JELLY!! and many other things to help me play the game...can ANYONE help me...Bryan? Kira???

_Elsa_

Hi Jenifer, I'm so sorry that you haven't heard from anyone.  I am going to give you a link to someone who has resolved their Android issue.  https://care.king.com/en/candy-crush-saga/blurry-screen-on-samsung-galaxy-s7-edge#entry_155654

See if doing those steps helps you. 

Jenifer_Talbott

Hi Jenifer, I'm so sorry that you haven't heard from anyone.  I am going to give you a link to someone who has resolved their Android issue.  https://care.king.com/en/candy-crush-saga/blurry-screen-on-samsung-galaxy-s7-edge#entry_155654

See if doing those steps helps you. 

I am sorry...I am not using my android to play...I am using a pc, facebook, firefox...I have tried opening my game in several other browsers, no change, I checked my graphics card...card latest update...tried other games. checked bios..all working well...it's the actual game itself...