Stock on level 2825 with HTML 5 issue

Tihua__Yang

It's stuck on the level 2825, have confirmed the browser in Chrome is the latest edition,

With HTML 5 test 528 points .but still can't proceed to level 2826.

This account is available on cell-phone and computer at the same time,

And the latest status is level 3313 on both of cell phone and computer about 3 days ago,

But now the cell phone is stay in level 3313 ,

Only the level on computer edition is stuck.

please advise us how to solve this problem, thank you !

, 

Creative_Elsa

Hi Tihua, I can definitely help you with that!  It seems that your game has gone back to the old version.  Here is a link to get you back on track! 

https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back