Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

How come I can't send lives anymore?

I haven't been able to send lives in two weeks. I click the button and the symbol just goes in circles continuously, nothing is being sent. Also, the lives I did have are gone & I didn't use them. I need help. I can't send friends lives or request any.

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bertonejcal

I am suddenly having this problem too - i cannot see any of my friends on any level to send them lives. They can send me lives but I cant reciprocate. I tried the steps in the links above but to no avail. Any other suggestions?

Katsby

Oh interesting. I can play just fine. Just won't let me see my friends from Facebook therefore I cannot get lives from anyone. I just live on the lives they give me and wait for more lives. No big deal. Thanks for the update. Hope that gets fixed.

Creative_Elsa

Hi Katsby,

There is an issue with the new Chrome version. Check more info there: https://care.king.com/en/candy-crush-saga/laoding-issue

Katsby

Well everytime I try to connect to Facebook, it crashes. Closes down. Or when it says "show friends", then I click on Facebook, crashes. I haven't been able to connect to Facebook in months.

Creative_Elsa

No Katsby, that is not true because it was a Facebook glitch. They came out with an update a couple of weeks ago and now the lives are working again.

Katsby

It's not a glitch. They want to make the game harder for us.

Creative_Elsa

Hi Samantha, this is already a known Facebook glitch and the developers have contacted them. We are all waiting for a fix. It's also affecting non-King games too.

Samantha_Gardner

I haven’t been able to send lives for months. Tried all the steps and nothing has worked

Creative_Elsa

Hi Dollc, I have some information that might help you. The title says not getting lives but I think it would also apply to not being able to send.

https://care.king.com/en/alphabetty-saga/superstar-information-post-why-am-i-not-getting-any-messages-or-lives-from-friends

And here is some information for you to check your friends through Facebook:

https://care.king.com/en/candy-crush-saga/friend-list

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Accepted answers

All comments

Creative_Elsa

Hi Dollc, I have some information that might help you. The title says not getting lives but I think it would also apply to not being able to send.

https://care.king.com/en/alphabetty-saga/superstar-information-post-why-am-i-not-getting-any-messages-or-lives-from-friends

And here is some information for you to check your friends through Facebook:

https://care.king.com/en/candy-crush-saga/friend-list

Samantha_Gardner

I haven’t been able to send lives for months. Tried all the steps and nothing has worked

Creative_Elsa

Hi Samantha, this is already a known Facebook glitch and the developers have contacted them. We are all waiting for a fix. It's also affecting non-King games too.

Katsby

It's not a glitch. They want to make the game harder for us.

Creative_Elsa

No Katsby, that is not true because it was a Facebook glitch. They came out with an update a couple of weeks ago and now the lives are working again.

Katsby

Well everytime I try to connect to Facebook, it crashes. Closes down. Or when it says "show friends", then I click on Facebook, crashes. I haven't been able to connect to Facebook in months.

Creative_Elsa

Hi Katsby,

There is an issue with the new Chrome version. Check more info there: https://care.king.com/en/candy-crush-saga/laoding-issue

Katsby

bertonejcal

Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Why don't I have ads for moves or goldbars
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…