I just competed 563 and even used some of my gold bars to do it and it did not advance me, WHY?

Question

I just competed 563 and even used some of my gold bars to do so and it did not advance me to 564. WHY?

Nancy_Wright · Answer

Hi Nancy, thank you for writing us here on King Care.  Are you still stuck on 563?  Where are you playing the game - mobile or browser?  Please write back and give me more details if you still need help so that I can offer you further direction.

I am playing on my computer and tablet. Computer though Facebook and tablet though an app. First time on my computer second time on my tablet. I did 562 levels and did not have this problem.

Nancy_Wright · Answer

I had to play 563 twice now on 566 and won it but it did not take me to the next level.  WHY.

Creative_Elsa · Answer

Hi Nancy, thank you for writing us here on King Care.  Are you still stuck on 563?  Where are you playing the game - mobile or browser?  Please write back and give me more details if you still need help so that I can offer you further direction.