The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hello Michelle! Since purchase problems require sensitive information, we can not deal with those issues here. You can go to https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 and there is a link at the bottom where you can reach someone who can better assist you. I hope this helps and I hope you have a great day!