HELP, I lost all of my gold bars

Ghie_Zipagan

I have suddenly lost all of my gold bars, I didn't receive or did anything to lose it, how can I get it back?

_Elsa_

Hi Ghie, sorry for the delay in responding.  Were these purchased gold bars or reward gold bars?  If they are purchased, you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

If they were reward gold bars you can write them here:  https://care.king.com/contact