Level 376 problem

Question

Twice I have completed level 376, and when it goes into candy crush more at the end, it doesn't end. Last night it lasted for several hours before I killed the game --- had over 400,000,000 points. This morning, it showed I hadn't done the level, did it, and again it went into a never ending crush more that has now lasted over 10 hours! Can't get past the level because the candy crush never ends. Have well over a billion points showing on this level and way over 1000 C candies now but I will be killing it soon.

Creative_Elsa · Answer

This level has been reported as a glitch but I will elevate it once again to see if they get to it faster.

Creative_Elsa · Answer

Hi Donkaloosa, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?  When you play the level are you able to see the wording at the bottom that tells you that you can end it?  If it's a progress problem I am going to this page:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep  Read the page and if you can't get it resolve in the last paragraph there is a link that you need to click on to write a message to the admins who can help you with that.