Candy crush friends missing

Michael_Firth

Yesterday I had around 30 friends showing statistics on Candy Crush. Today, all have gone apart from 3.

I have spoken to one who is definitely still playing the game, and she has lost friends too.

Is there a problem with either the game or Facebook causing this?

Lady_Choo

Hi Michael, thanks for posting on King care.

There does seem to be issues at the moment with missing lives and friends. The studio are aware of it and are investigating. 

Firstly, it might be a good idea to check permissions. I know I had to accept mine again yesterday, you can see how to do it here. 

King have advised that sometimes reinstalling the app corrects that. You will lose any saved boosters unfortunately and any rankings etc, but you will be able to restore progress by logging into Facebook again. 

If that still doesn't work, can you get back to me with your device and iOS version and the app version please