Lost saved lives and boosters

Clare_Cassidy

I just deleted and reinstalled the app because it wouldn’t show my friends list and I had tried everything else. Now I have a friends list but lost all my saved lives and boosters - I had 150-200 of each. It’s kept my progress so I can’t understand why everything else has been wiped. Can I get them back? I’m more concerned about the boosters than the lives. 

Creative_Elsa

Hi Clare, 

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

You can write them here https://care.king.com/contact and perhaps they can help you.