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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!

My screen flashes black and then stays black on candy crush saga and soda for 5 days now

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Karen_Heinecke
Karen_Heinecke Posts: 2 Newbie
in Support

computer updated 5 days ago now cant play candy crush soda or saga because of black screen

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,036 Pet Rescue Moderator
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    Hi Karen, thank you for posting. 

    By any chance are you using Firefox? Can you try using another browser like google chrome. Firefox has been causing black screens for some reason.

    If you're not, can you let me know which device/OS you are using including browsers and versions. 

    Thank you :)

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  • Karen_Heinecke
    Karen_Heinecke Posts: 2 Newbie
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    Am using Google chrome not firefox, farm heroes works but candy crush games have music but black screen. Sorry not real good at this computer technology. Games still not working. Thanks

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  • Lady_Choo
    Lady_Choo Posts: 25,036 Pet Rescue Moderator
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    Thanks Karen, it seems we have an issue with black screen on candy crush, I will pass this post over to the moderators so that they are aware of the fact there are more players with issues :)

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