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I was at level 494 and "synced" to facebook as backup. However, once changed to new iPhone and logged in, I am on level 6. Please help!
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Hi Arthurlam3, sorry for the delay in responding. Progress is no longer handled here in the forum. Please follow this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep See if their troubleshooting helps. If not, when you go to the last paragraph there is a link that you can click on and post your question there. Someone will send you an email and will try to get you back on track.