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Lost almost 1,000 levels from my PC and my browser is up to date. My phone app is correct but I can not fix it on my PC
Hello ksidisin. I can give you the link to the Team that handles these kind of issues. Lost Level Help There is a link on the bottom to help you if you need more information or ask more questions. It is important that you connect to either FB or The Kingdom or your levels will be lost. Thanks for writing and have a great day!
I am not sure but the people who handle it can possibly tell you. I think the Bubblegum Troll from Candy Crush Soda stole them, personally...but seriously, it can be a bunch of things, or something totally unexpected. Give them a yell and see if they can help you.
I am playing via facebook on my computer and am connected and it still brings me back to level 2825 - my phone app which is also connected through facebook is at level 3512 which is my correct level - where did my levels go on my computer?
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
