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Hello, I've been playing Candy Crush for a while, and I want to take my progress from my device and associate it with my Facebook account. Is there a way to do it without losing all of my progress?
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Hi KRainey87, sorry for the delay in responding but thank you for writing us here at King Care. If you never played the game through Facebook or the Kingdom then your progress doesn't get saved. But don't lose faith because we can still help you. First I need you to get your user ID # and here is some information to help you get it: https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it
Once you have this number, I want you to complete the form on this webpage: https://care.king.com/contact Give them your user ID # and the level that you are at and they can transfer it to Facebook for you.
