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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I use Chrome browser; my HTML5 is 522 but all of sudden I cannot play candy crush on my PC. Any advice?
OOOOOOH! Thank you Helen! I will definitely pass this on to the Moderators, who will add it to our files. This is MOST wonderful and I thank you so much for it! You get a gold star for the day--both of you. Have a great day!
From another poster Gus Canine:
I did manage to solve the problem. You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome. You will not lose boosters or other game settings. Good Luck!
This solved the problem.
Hello Helen. Can you try clearing your History on your PC and see if that helps? Sometimes things get all jammed up because there is so much in your History that the PC runs slow and the games won't load correctly. Let me know if this helps or not! Have a great day!
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…