Candy crush free hour

Question

I play candy crush on my ipad, iphone and lap top but when I win a 'free hour' I never get it ?

Jenny_Kaipi · Answer

Hi guys, there is a glitch with the infinity free hours of lives.  It has already been reported to the studio and we are going to escalate this.  Some players were saying that they got it but after 5x it disappeared.  Some are saying that they only get the rewards but not the infinity.

The same goes for me! I play the game on my laptop and I never really get the free hour when I win the reward, just the 5 lives I already have.

Creative_Elsa · Answer

Hi guys, there is a glitch with the infinity free hours of lives.  It has already been reported to the studio and we are going to escalate this.  Some players were saying that they got it but after 5x it disappeared.  Some are saying that they only get the rewards but not the infinity.

Laura_Grosvenor · Answer

Hello Vivian. I will let the Moderators know about this immediately. I am sorry this is happening and I hope you have a good day. Thanks for writing.