How to transfer my progress from King account to Facebook account?

Question

I access the games with the king account but if I try to connect facebook back to level 1

Daniele_Curasì · Answer

Hi Daniele, see if this helps you to sync the accounts:  https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Is this the first time that you have ever used Facebook to play the game?  It should sync but if it doesn't then let me know and I will offer further direction.

the procedure don't work. if I login whit king account i go to level 3015, if instead I do it with facebook back to level 1, email is always the same for accounts

Creative_Elsa · Answer

Hi Daniele, if the above link doesn't resolve your issue, please try the information posted here:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

Creative_Elsa · Answer

Hi Daniele, see if this helps you to sync the accounts:  https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Is this the first time that you have ever used Facebook to play the game?  It should sync but if it doesn't then let me know and I will offer further direction.