Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Level in Candy Crush Saga dropped from 3575 to 2825 and showing You have reached the end of the journey. to unlock update your browser. My browser is uptodate. kindly resolve the problem
That is awesome news Mary Kay!
Thanks! Clearing the cookies worked. I don't know if you have to clear both cookies and cache, but clearing the cookies worked after clearing only the cache didn't. CC is restored to the correct level and boosters on Chrome but I did lose several lives from friends that were sitting in my envelope.
Hi Mary Kay, a player posted the response below here on King Care and he was able to resolve it.
"You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome. You will not lose boosters or other game settings. Good Luck!"
This happened to me too. My chrome is up to date and passes the suggested browser test. I tried clearing my cache, that didn't help. I can play fine on Firefox but I prefer Chrome. I only get an old version of the game with Chrome.
Hi Umesh, it sounds like your game went back to the old version. Please try the steps here to see if it gets you back on track: https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back
New here? Sign in or create an account to join the fun.
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
Why is not showing the Candy Crush unwrapped for me? This is my ID 1541558145 and i am from brazil. Help pls
Hi all, i haven't been getting any new levels in about 2 months. I am stuck on 20,525 with no new levels while my friend is almost at 20,800. I followed all of the tips in the FAQ. Is this normal? When can I expect new levels? Thanks.
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
non mi fa accumulare i premi
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
