no gold bars given

Lisa

I had purchased gold bars and then got a message with a bag with 3 gold bars in it.  It said after i finished this journey, I would get any gold in the bag and if I purchased more I would get more free gold bars.  Well, at the end of the journey I had 6 gold bars in my bag, but did not receive them.  It showed that I had won a gold crown and a silver crown, and a few boosters, but there was no gold.  How do I get those 6 gold bars?

Creative_Elsa

Hi Lisa,

Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Creative_Elsa

Hi Lisa,

Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1