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the game starts the loading process then freezes / all the other Candy Games are loading properly
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Hi Randy, where are you playing the game - computer or mobile device? If mobile device, here is some information regarding the models of an Apple device: https://care.king.com/en/candy-crush-jelly-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
If android go to settings storage then cache, clear. Reboot your tablet then once it’s back on see if that works for you.
