In candy crush saga I am in level 2961 already but now in level 61;why?

Question

I am already in level 2961, today I opened candy crush on windows,sync it with facebook successfully but I was demoted back to level 61!!! Why? What happened to all those years I played to reach level 2961 and then suddenly I'm back down to level 61? Will I get back to the rightful level I'm in?

ninky · Answer

I got my level back!. I logged in facebook using a different browser and it updated me up to level 2960. I had to replay level 2961 and pass it one more time; of course I lost lives,hammers and switches as it is one of the harder levels to pass!

Creative_Elsa · Answer

Hi ninky, please don't panic because we can get your progress back.  Please follow the steps from this website:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep